Leather care: After a few months you will notice your bag will soften up and start to take on its own unique characteristics. You should condition your bag with a leather conditioner at least every 6-12 months.

Product info:  Production takes about 3-4 weeks on these lovely creations. Please be patient. I am a one woman operation.  

Scratches, scars and wrinkles in leather are part of its natural characteristics. Leather and canvas items that are dyed will have different variances in "distressed marks" and may be lighter or darker than the photograph. Please understand that these dyed bags are impossible to make identical. 

Returns and Exchanges: 

If for any reason you receive something  that is not to your liking we would be happy to refund your money under these terms:
- Within 10 days after receiving your item. 
-Items must be unused and in the original condition to receive a refund. Refunds will be issued after we receive the returned item. If the item is not in the original condition refunds will not be issued. All sales are final on custom orders. 
- Returned items must be insured and have a tracking number. We are not responsible for packages lost in the mail.

Shipping: Shipping is FREE in the continental U.S. lucky you! All bags will be shipped USPS Priority mail. 

Wholesale: For wholesale inquires please contact me at crystal@lockkeyleathers.com